These are the terms of sale for books bought through this website. They take effect on 1 November 2026 and apply to orders placed from that date. If you have a question about them or about an order, contact us and we’ll answer it directly.
Terms version: 2026-11-01, in effect from 1 November 2026.
Who you are buying from
This website is run under the Early Education Books name. Enlighten Press is an imprint of Early Education Books. The business that sells the books to you, and that “we”, “us” and “our” mean in these terms, depends on the store you buy from:
- Australian store (prices in AUD): Enlighten Press Holdings Pty Ltd, trading as Enlighten Press, ABN 40 098 591 185.
- United States store (prices in USD): the same Australian business, Enlighten Press Holdings Pty Ltd, trading as Enlighten Press, ABN 40 098 591 185. There is no separate US company, and the ABN is an Australian business number, not a US registration.
- New Zealand store (prices in NZD): Enlighten Press Limited, trading as Enlighten Press, NZBN 9429045865022.
How to contact us
For anything about an order, a return or these terms, email the address for your store:
- Australia and the United States: admin@enlightenpress.com.au
- New Zealand: admin@enlightenpress.co.nz
You can also reach us through the form on the contact page.
When these terms apply
These terms apply when you buy books from this website, whether you pay by card or by invoice. By placing an order you agree to them. Wholesale and trade accounts buy under their own terms of trade, which apply to those accounts instead.
Orders and payment
- You can pay by card, or choose to pay by invoice at checkout.
- Card payments are taken through Stripe, on a secure payment page hosted by Stripe. Your card details go directly to Stripe and never reach this website.
- A card order is accepted, and the contract between us is made, when your payment is confirmed.
- The prices, delivery charge and total shown on your order when you place it are the ones that apply to that order, even if our prices change afterwards.
Paying by invoice
When you choose to pay by invoice, you tell us who the order is for and can add a purchase-order number. We email you the invoice.
- Childcare centres: the invoice is due 14 days from the invoice date.
- Schools, and chains or groups of centres: the invoice is due 30 days from the invoice date.
- Orders from childcare centres, schools and chains can be sent before the invoice is paid. No separate written agreement is needed.
- Personal orders and other businesses: the invoice is paid before we send the order. We hold the books for you until it is paid.
- Wholesale and trade accounts: your previously agreed terms apply.
Prices and tax
Prices are shown in the currency of the store you choose. The checkout shows the price of each book, the delivery charge and the total before you pay.
- Australia: prices are in Australian dollars and include 10% GST.
- New Zealand: prices are in New Zealand dollars and include 15% GST.
- United States: prices are set in US dollars for the US store. They are not converted from Australian or New Zealand prices, and no Australian or New Zealand GST is added to them or taken off them. We do not currently collect US sales tax at checkout. If that changes, any tax will be shown at checkout before you pay.
Delivery charges
The delivery charge depends on the store you buy from and is shown at checkout before you pay:
- Australia: A$12.90 for orders up to A$199, and free delivery for orders over A$199 (from A$199.01).
- New Zealand: NZ$12.90 for orders up to NZ$199, and free delivery for orders over NZ$199 (from NZ$199.01).
- United States: US$19.90 per order, whatever the number of books or the order value. There is no free-delivery threshold for US orders.
The Australian and New Zealand thresholds are measured on what you pay for the books, after any discount and before delivery, whatever mix of books, packs, deals or discounted books the order contains.
Australian orders are sent from our Australian warehouse, New Zealand orders from our New Zealand warehouse, and United States orders currently from Australia. We don’t publish fixed delivery times. If you need the books by a particular date, tell us when you order and we’ll let you know whether it’s realistic.
Your rights under consumer law
Nothing in these terms excludes, restricts or modifies any right or remedy you have under consumer law that cannot lawfully be excluded, restricted or modified, wherever you buy from. If anything in these terms conflicts with those rights, your rights under the law prevail.
Consumer guarantees in Australia
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law is Schedule 2 to the Competition and Consumer Act 2010 (Cth). Nothing in these terms excludes, restricts or modifies a guarantee, right or remedy it gives you.
Consumer guarantees in New Zealand
Nothing in these terms excludes, restricts or modifies your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Faulty, damaged or not as described
If a book is faulty, arrives damaged, is not what you ordered or does not match its description, contact us. You are entitled to the remedies the consumer law gives you, and where the law lets you choose between a refund and a replacement, the choice is yours. Where the law requires it, we pay the reasonable cost of returning the goods.
For a book that arrives damaged, a photograph of the damage is usually all we need, and you don’t need to send the book back.
Change of mind
We also accept change-of-mind returns. This is our own policy, offered on top of your rights under consumer law. If you’ve changed your mind or a book isn’t suitable, contact us within 14 days of receiving the books, before you send anything back, and we’ll send you return instructions.
- Books must come back in resaleable, mint condition, as you received them.
- You normally arrange and pay for the return freight.
- The original delivery charge is not refunded.
- Once the books arrive in that condition, you can choose a refund of the price you paid for them, a credit or an exchange for a different title.
The return freight and delivery charge rules above apply to change-of-mind returns only. They never apply to a book that is faulty, damaged or not as described, or to any remedy the consumer law gives you.
Your personal information
How we collect, use and look after personal information is explained in the privacy policy at /privacy.
Changes to these terms
We may update these terms from time to time. Each order records the version of the terms it was placed under, and a later change does not affect an order already placed.
Governing law
These terms are governed by the law of the place where the business you buy from is based:
- Australian and United States orders: the law in force in Queensland, Australia.
- New Zealand orders: the law of New Zealand.
This does not remove any protection the law where you live gives you that cannot be excluded.